IDDSI v2.2 · April 2026 · CMS Compliant · v3.16

The Smarter Way to Take
Nursing Home Food Orders

The only dining management platform built for skilled nursing that combines automated IDDSI safety screening, full clinical workflows, EHR integration with PointClickCare, MatrixCare & WellSky, Sysco food ordering, and zero hardware cost — all in one browser-based system.

🎯 Explore All Roles Sign In to Demo →
No hardware required
Same-day deployment
11 staff roles
PCC · MatrixCare · WellSky
USDA nutrition data
Sysco food ordering
Allergen safety alerts
HIPAA-aligned security controls
0
Staff Role Dashboards
0
Dietary Classifications
0
EHR Systems Integrated
0
Hardware Cost Required
Every Role, One Platform

Built for Everyone in Your Facility

11 dedicated role dashboards — each person sees exactly what they need, nothing more. No training required.

Administrator Full Access
Facility Management

Full system control — users, menus, patients, EHR settings, reports, and facility configuration. The command center for everything.

  • Manage all staff accounts and roles
  • Configure EHR integration (PointClickCare, MatrixCare, WellSky)
  • View all orders, reports, and audit logs
  • Manage food items, meals, and dietary groups
  • Run IDDSI safety scrubs and configure facility settings
Director of Nursing
Clinical Leadership

Senior clinical oversight. Reviews the full facility at a glance — staff, patient safety, meal approvals, vital signs, and housekeeping compliance.

  • Facility-wide patient and staff overview
  • IDDSI safety report and violation alerts
  • Meal approval queue — approve or reject orders
  • Overdue room cleaning alerts
  • Birthday alerts and resident care updates
Nursing Supervisor
Shift Oversight

Supervises nursing staff on shift. Full patient ordering and dietary management, plus pending approval visibility across all units.

  • Enter and modify orders for all patients
  • Manage dietary groups, allergies, preferences
  • View and approve meal queue items
  • Record patient care observations
  • Assign IDDSI texture levels with clinician review
Registered Nurse (RN)
Direct Patient Care

The most complete clinical role. Records vital signs, updates care plans, enters orders, documents allergies — all in one unified dashboard.

  • Enter breakfast, lunch, and dinner orders per patient
  • Record vital signs and clinical care notes
  • Add and update allergy and dislike records
  • Set and modify dietary group assignments
  • Quick access to IDDSI level assignments and safety scrub
Dietitian
Clinical Nutrition

Clinical nutrition specialist. Manages individualized meal plans, assigns IDDSI levels, tags food items with dietary groups, and runs nutritional analysis.

  • Create and manage individualized meal plans per resident
  • Assign IDDSI food and drink texture levels (Levels 3–7)
  • Tag food items and meals with 19 dietary group classifications
  • Run IDDSI daily safety scrub and review violations
  • Import and verify USDA nutritional data per food item
Cook
Kitchen Production

Kitchen-focused dashboard. Views the production queue for each meal service, manages food item quantities, and prints meal production tickets.

  • View real-time breakfast, lunch, and dinner production queues
  • Print kitchen production tickets with allergen alerts
  • Manage food item availability and stock levels
  • Mark orders as preparing, ready, or delivered
  • Generate shopping lists for upcoming meal plans
Kitchen Assistant
Kitchen Support

Supports the cook with tray setup, quantity updates, and ticket printing. Sees each resident's dietary requirements and allergen alerts directly on their assignment.

  • View today's meal assignments per resident
  • See dietary tags and allergen alerts per tray
  • Update food item available quantities
  • Print meal service tickets
  • Access shopping list and IDDSI safety check
Housekeeping
Facility Cleanliness

Logs room and common area cleaning with timestamps and staff attribution. Overdue rooms are flagged to the DON automatically — CMS F-tag ready documentation.

  • Log room cleanings by patient room number
  • Log common area and dining room cleaning
  • View housekeeping schedule and assignments
  • Overdue rooms auto-flagged on DON dashboard
  • Full audit trail with staff attribution
District Manager
Multi-Facility Oversight

Oversees all facilities in a district. Read access to meal reports, order statistics, and compliance data across multiple locations.

  • View all facilities in the assigned district
  • Access facility meal reports across locations
  • Review order completion and dietary compliance
  • Manage facility groups and district settings
  • Generate cross-facility statistical reports
Regional Manager
Enterprise Overview

Top-level regional oversight across multiple districts. High-level reporting and compliance visibility without clinical data entry access.

  • View all districts and facilities in the region
  • High-level meal report and compliance dashboard
  • Manage facility and district group configurations
  • Review operational KPIs across the portfolio
  • No direct patient data access — executive view only
Patient / Resident Self-Order
Resident Portal

Residents order their own meals from any phone or tablet — no app install needed. Browse today's menu, place orders up to 3 days ahead, and view upcoming meals.

  • Browse and select from today's compliant menu
  • Place orders up to 3 days in advance
  • View own meal history and nutritional summaries
  • IDDSI and dietary filters applied automatically
  • Mobile-first — works on any phone or tablet
Family Member New
Family Portal

Family members stay connected to their loved one's care. View meal history, dietary restrictions, IDDSI texture level, allergy alerts, and upcoming scheduled meals — all from their phone.

  • View resident's full 7-day meal history
  • See allergy alerts and dietary group assignments
  • View assigned IDDSI texture level with explanation
  • See food preferences and dislikes on record
  • Mobile-first — no app install, works on any device
Platform Features

Everything Your Facility Needs

Purpose-built for skilled nursing. Every feature designed with CMS compliance and resident safety as the starting point.

🛡️
IDDSI Daily Safety Scrub
Every morning at 4AM, the system cross-checks each resident's assigned texture level (IDDSI v2.2, April 2026) against every scheduled meal. Unsafe items are blocked before the kitchen even sees them. Violations logged with full audit trail.
Not available in MealSuite
⚠️
Three-Path Allergen Detection
Every food item is cross-checked against each patient's allergens via three independent paths: direct food-allergen table, ingredient chain lookup, and food item name matching. Allergen hits appear as red warnings on meal tickets and in the dietary compliance report — even for items like "Peanut Butter" that contain the word "Peanut".
Industry first
📊
Dietary Compliance Report
Auto-generated after a cook schedules meals. Shows how many residents belong to each dietary group, exactly which residents cannot eat each scheduled meal and why (allergen, sodium over limit, sugar over limit), and a red emergency alert for any resident with zero safe options for the day.
Auto-runs after scheduling
🏥
3-EHR Integration — PCC, MatrixCare, WellSky
Full bidirectional FHIR R4 integration with PointClickCare, MatrixCare, and WellSky. Import pulls diet type, IDDSI levels, sodium/sugar limits, allergies, food preferences and dislikes from each system's NutritionOrder resource. Any change made in our app — dietary group, preference, dislike — automatically pushes a NutritionOrder update back to all three EHRs.
True bidirectional sync
🚚
Sysco Food Ordering Integration
Shopping lists generated from scheduled meals automatically match ingredients to Sysco catalog SKUs with pack sizes and current pricing. Export a valid EDI X12 850 Purchase Order at any time — no API approval needed. When Sysco APIC credentials are configured, submit orders directly through their partner API with one click.
EDI 850 + live API
💊
Drug-Food Interaction Checker
Enter any medication and instantly see which foods to avoid, the clinical reason, and IDDSI-specific notes. 12 drug categories covered — warfarin, statins, MAOIs, thyroid medications, diabetic drugs, ACE inhibitors, and more.
Industry first
🩷
Food Preferences & Dislikes
Record each resident's preferred foods and disliked foods with per-meal context. Preferences and dislikes imported automatically from EHR NutritionOrder notes on patient import. Any staff-entered change pushes an update back to PCC, MatrixCare, and WellSky automatically. Safe food recommendations filter out dislikes and allergens in real time.
Bidirectional EHR sync
🏬
Facility Management — 14,693 CMS Records
Search the full CMS nationwide nursing home database (14,693 facilities) to pre-fill any facility's address, phone, bed count and license number in one click. Manages capacity configuration, floor/room structure, and auto-generates room numbers by floor. Multi-facility hierarchy with district and regional manager roles.
Full CMS database built in
💡
Feature Requests & Error Reporting
Every staff member can suggest new features or report errors directly from the Help menu. All suggestions are visible to the whole team with 5-star (half-star) voting. The top 10 most-voted features are prioritized for development. Error reports include severity level, page URL, and browser info — captured automatically.
Community-driven development
🎫
Meal Tickets with Allergen Flags
Print-ready meal tickets for every resident show all three meal services side by side. Each food item that triggers a resident's allergen appears with a red ⚠️ ALLERGEN warning, the specific allergen name, and the food item that contains it. Sodium and sugar limit overages shown in red. Supports both screen preview and physical printing.
Per-item allergen flagging
📺
Digital Menu Board — Free
A full-screen dining room display that works on ANY TV with a browser. Auto-refreshes every 60 seconds. Shows today's meals, IDDSI safety badge, and birthday announcements — at zero hardware cost.
vs. $2,000+ MealSuite hardware
🏥
Housekeeping Compliance Logs
Track room and common area cleaning with timestamps and staff attribution. Overdue rooms flagged automatically on the DON dashboard. CMS F-tag ready documentation — no paper required.
Not in MealSuite
Competitive Comparison

Why Facilities Choose Us Over MealSuite

We built a care platform with food service built in. They built a food service platform with some care features added later.

Capability 🍽️ Can I Take Your Order MealSuite
IDDSI automated daily safety scrub✅ Runs 4AM, blocks violations before kitchen EXCLUSIVE❌ Not advertised
IDDSI Framework version✅ v2.2 April 2026 — latestTransition toolkit (older version)
Three-path allergen detection✅ Junction table + ingredient chain + name match EXCLUSIVE❌ Basic allergen flags only
Per-item allergen flag on meal tickets✅ Red warning on each food item that triggers allergy EXCLUSIVE❌ Not available
Dietary compliance report✅ Auto-runs after scheduling — group counts + blocked residents EXCLUSIVE❌ Not available
EHR integration✅ PCC + MatrixCare + WellSky — bidirectional FHIR R4✅ PointClickCare only (MealSuite Connect)
EHR dietary data import✅ Diet type, IDDSI, limits, allergens, preferences, dislikesBasic demographic import only
EHR push-back on changes✅ Auto-pushes NutritionOrder update on any change EXCLUSIVE❌ One-way import only
Sysco food ordering✅ SKU matching + EDI X12 850 PO + live API EXCLUSIVE❌ Not available
CMS facility database✅ 14,693 nationwide facilities pre-loaded EXCLUSIVE❌ Manual entry only
Food preferences & dislikes✅ Imported from EHR, synced back on changeBasic preference notes
Drug-food interaction checker✅ 12 drug categories + IDDSI notes EXCLUSIVE❌ Not available
RN clinical dashboard✅ Orders, vitals, care plans, allergies EXCLUSIVE❌ Food service only
Director of Nursing dashboard✅ Full clinical + compliance view❌ Not available
Housekeeping compliance logs✅ Room + common area + DON auto-alerts❌ Not available
Feature voting by staff✅ 5-star voting, top 10 prioritized EXCLUSIVE❌ Not available
Hardware required to operate✅ Zero — any browser, any device❌ Tablets, KMS screens, POS terminals
Setup / onboarding time✅ Same day❌ 10 weeks minimum
7-day advance ordering calendar✅ Visual grid, all roles✅ Available
Resident self-order portal✅ Mobile web — any phone, no appRequires dedicated app install
Family portal✅ Mobile-first, IDDSI info, allergy alerts✅ Available
Digital dining room menu board✅ Any TV + browser — free$2,000–$5,000 KMS hardware required
Browser-based point of sale✅ Works on any device — no terminalRequires proprietary POS hardware
Nutrition data source✅ USDA FoodData Central (government)Proprietary recipe database
Data ownership✅ Your facility, your database❌ Closed system — their servers
Pricing transparency✅ Published, no surprises❌ Quote-only — must call sales
Number of staff roles✅ 11 dedicated role dashboardsLimited role types

"Our Patients Are Safer Because We Have Made Improvements To The Software In The Food Service Industry."

Can I Take Your Order — Clinical-First Philosophy · v3.8.0 · IDDSI v2.2 April 2026